Invitae releases results to patients only if the patient or the ordering medical professional requests it. For more information about patient requests, please see Will Invitae ever release results directly to my patient? and My patient has requested results. What does this mean?.
If you would like to release results to your patient(s), there are two ways to go about it:
Individual test release
To release results from a particular test, log into Invitae’s portal and click on the requisition from the Orders and reports page. Once on the order page, in the Patient section, click the link Invite patient to register and enter your patient’s email address. Then click the link Schedule results release to patient (which will appear in the Patient section after you add the patient’s email address).
In the pop-up box that appears, select when you would like the results released to your patient. If the results are still pending, you will be able to set release to 30, 60, or a custom number of days after you receive the patient’s results. If the results have posted, you can click the Release now button or select the pencil icon to set a date to release the results to your patient.
You will also be able to choose the “Only upon patient request” option, which means results will not be scheduled to auto-release; however, if your patient requests access to results, in accordance with CLIA Program and HIPAA Privacy Rule; Patients’ Access to Test Reports, Invitae will notify you of the request and release an electronic version of a patient’s test report within 30 days of their request. This applies to US residents. Laws differ by country and Invitae is committed to following country-specific disclosure requirements outside the US. Note that Invitae will not proactively inform your patient that their results are ready unless you release their results.
Global setting for result release
To globally update your settings so that all your patients can access their results in the patient portal a set number of days after you receive the results, log in to Invitae’s portal, click on your name in the upper right, and then select Settings. Once there, navigate to the Preferences tab and locate the option: “Release results in the patient portal.”
The default preference is “Only upon patient request,” which means results will not be scheduled to auto-release; however, if your patient requests access to results, in accordance with CLIA Program and HIPAA Privacy Rule; Patients’ Access to Test Reports, Invitae will notify you of the request and release an electronic version of a patient’s test report within 30 days of their request. This applies to US residents. Laws differ by country and Invitae is committed to following country-specific disclosure requirements outside the US. Note that Invitae will not proactively inform your patient that their results are ready unless you release their results.
If desired, you can update this preference to 30, 60, or a custom number of days after you receive the patient’s results. This setting will apply to all orders you place, but you can always make adjustments at the order level as needed, as described above.
Amended results
Invitae will occasionally release amended reports when, for example, new clinical studies cause the interpretation of your patient’s variant to change (e.g., from VUS to pathogenic). If this happens, you will be notified and can choose to release the amended results to your patient.
You can manage this on an individual test level and as a global setting in the same way as the initial clinical report.
To release results for a particular test, navigate to the requisition from your Orders and reports page and click the link “Schedule results release to patient.” You will see the amended report as an entry beneath the initial report, where you can click the Release now button or select the pencil icon to set a date to release the results to your patient.
To update your global setting, log in to Invitae’s portal, click on your name in the upper right, and then select Settings. Once there, you will see a Preferences tab where you will find an option: “Release amended results in the patient portal.” You can update the setting to 30, 60, or a custom number of days after you receive the amended results. The default preference for amended results is "60 days after I receive results."