Patients who register on Invitae’s patient portal will be able to track the approximate status of their test and view results when they’re released by the ordering provider.
The patient portal’s status tracker includes the following stages: order submitted, specimen received, lab processing, analysis & interpretation, clinician review (once you receive results), and results released (once you release results to your patient).
If you prefer for your patients to not track the details of the order moving through the lab, you can log into Invitae’s portal, click on your name in the upper right, and then select Settings. Once there, you will see a Preferences tab, where you can uncheck “Display order status tracking in the patient portal.” If unchecked, when your patient logs into the patient portal, they will not see the progress of the specimen as it moves through the lab. Instead, the status tracker will include three stages: order submitted, specimen received, and results released. Please note that a patient sees their test in the specimen received stage until you release the results to the patient.
|Display order status tracking: Checked||Display order status tracking: Unchecked|