When shipping from the US and Canada:
Collection kits come with a pre-populated shipping label and instructions; alternatively, send the sample in a crush-proof container via FedEx Priority Overnight to the following address:
Attn: Client Services
1400 16th Street
San Francisco, CA 94103
Please contact Client Services for Invitae’s FedEx account number. If you choose to use your institution’s own shipping method, please send the tracking number to firstname.lastname@example.org. We accept deliveries Monday through Friday, excluding holidays.
When shipping from Europe, the Middle East, and Africa:
Collection kits come with a FedEx air waybill. Simply follow the instruction card in the kit box and contact FedEx to schedule a pick-up.
Alternatively, you can arrange your own shipping; please contact email@example.com for Invitae’s regional shipping address. We accept deliveries Monday through Friday, excluding holidays.