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Articles in this section

  • How do I place an online order?
  • Can I save orders to come back to later?
  • How long will orders in progress be saved for?
  • Can I remove genes from an Invitae panel?
  • Can I save custom orders?
  • Can I order a re-requisition online?
  • How do I cancel an order?
  • Can I place orders for more than one organization?
  • Can I place an order on behalf of a provider in my organization?
  • How do I upload an attachment to my order?
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How long will orders in progress be saved for?

Orders that have not yet been submitted to Invitae are saved for 14 days, after which point they are deleted. Whenever you click Edit for one of these orders, the expiration date will reset back to 14 days.

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Related articles

  • Can I remove genes from an Invitae panel?
  • Why do you need my patient's email address?
  • Can I save custom orders?
  • Can I save orders to come back to later?
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